Q. Is your site safe and secure?

A. Yes, all orders are processed thru our processors

Secured "https servers" - all other info is safe and we

never share other info with any other parties.

Q. I tried to make an order and was declined, not sure why.

IP address is far from your billing address our processor may decline the order as a fraud protection.

Q.  How can you sell so cheap ?

A.  We buy direct from factories, buy overstocks, closeouts and market deals and we have very little overhead costs.

Q. Where are you located.

A. We are a online shop with offices in the USA, Hong Kong and China.

Q. How much is shipping to my Country

A. Most items are $15 however some items have free shipping.

Q. Do you ship to UK or Canada

A. Yes, we ship to most countries - if your country is not on the list it will not let you complete the order.

Q. I tried to check out but it would not process my order.

A. We have our settings set to only accept orders if billing address

matches shipping address - Please fill out the info carefully to make sure they match

Identically - if there is another adress please call the 1- 800 number on

the back of your credit card to add the other address.

Q. We ordered 8 days ago and we have not recieved our tracking number

A. Some email systems block our emails as SPAM - look in your

junk mail OR UNBLOCK our email.

Q. I ordered 5 days ago - I have not heard anything

A. Please DO NOT WORRY - Sometimes some styles are out of stock

for a few days or we are waiting for tracking number via our

shipping department.

Q. I got my tracking number 2 days ago but the tracking number does not

show up in the www.usps.com or www.ems.com.cn

A. Sometimes there is a 4 - 7 days delay if the shipping is backed up

due to large demand before tracking will show up in the system

Q. Are your items 100% authentic ?

A. We try our best to make sure all goods are authentic - we buy Overstocks,

Closeouts, Overruns from Factories and Dealers that say and give us

invoices that all goods are authentic. However we must say that we are

not affiliated with or authorized dealers of any of the trademarked brands we offer, so legally we cannot say 100% authentic .

Q. What is your Return policy